Frequently Asked Questions
Do I receive an order Invoice for my order?Yes an invoice is emailed to sender as soon as order is placed.
Do You Charge any Shipping Charges?Yes, We charge shipping charges behalf on product weight worldwide. We also offer free shipping if order value above $500 US Dollar. this offer is valid then any other discount did not apply.
Does Mahfooz Instruments Share the Information It Receives?information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below. Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise).
Do you offer any Warranty?
Guarantee period of 1 year is applicable on all instruments against rust, corrosion, pitting or any other manufacturing related defect.
Minimum Order Quantity
Minimum Order Quantity (MOQ) requirements apply in all cases; for general instruments our MOQ is 1(One) instruments whereas for special items we decide on a case to case basis.